Terms of service

Welcome to Prime-E-Bike EU online store, operated by PrimeElectronics OÜ, the leading online e-bike shop! Before you start exploring our amazing selection of e-bikes, please take a moment to review our Terms of Service:

Acceptance of Terms: By accessing or using our website, you agree to be bound by these Terms of Service. If you do not agree with any part of these terms, then you may not access the website or use any services.

Privacy Policy: Your privacy is important to us. Please review our Privacy Policy, which governs how we collect, use, and disclose your personal information.

Product Information: We strive to provide accurate descriptions and images of our products. However, we cannot guarantee that all product descriptions or images are error-free. If you have any questions about a product, please contact us before making a purchase.

Pricing and Payment: All prices are listed in Euro and are subject to change without notice. We accept payment via PayPal, Paysera,  etc.. By providing your payment information, you authorize us to charge the designated amount for your purchase.

Order Confirmation: After placing an order, you will receive an email confirmation with details of your purchase. This email does not constitute acceptance of your order; it is a confirmation that we have received it. We reserve the right to cancel any order for any reason, including but not limited to stock availability or pricing errors.Shipping and

Delivery: We aim to process and ship orders promptly. However, shipping times may vary depending on your location and product availability. We are not responsible for any delays or issues caused by third-party shipping carriers.

Returns and Exchanges: If you are not satisfied with your purchase, you may return it within 14 days for a refund or exchange, subject to our Return Policy. Please note that certain items, such as personalized or used products, may not be eligible for return.

Intellectual Property: All content on our website, including but not limited to text, images, logos, and graphics, is the property of PrimeElectronics OÜ and is protected by copyright laws. You may not use, reproduce, or distribute any content without our prior written consent.

Limitation of Liability: In no event  shall PrimeElectronics OÜ be liable for any direct, indirect, incidental, special, or consequential damages arising out of or in any way connected with the use of our website or products.

Governing Law: These Terms of Service shall be governed by and construed in accordance with the laws of Estonia, without regard to its conflict of law provisions.

Changes to Terms: We reserve the right to update or modify these Terms of Service at any time without prior notice. Your continued use of the website after any changes indicates your acceptance of the revised terms.If you have any questions or concerns about these Terms of Service, please contact us at support@prime-e-bike.eu. Thank you for choosing Prime-E-Bike EU online store, operated by PrimeElectronics OÜ!